Here in the following Conditions and Policies, BIG KNOWLEDGE EDUTECH (GSTN: 08BEYPM8422D1Z2) (runs its business by the name of “IASment”) is referred to as Firm/We/Us/Our and its users are referred to as User/You/Your.
We value your trust. To honour that trust, BIG KNOWLEDGE EDUTECH adheres to ethical standards in gathering, using, and safeguarding any information you provide. BIG KNOWLEDGE EDUTECH (operating under the brand name "IASment" (Application), www.iasment.com (Website), https://academy.iasment.com (Website), and the other associated applications, products, websites, and services managed by the Firm. Please read this privacy policy (Policy) carefully before using the Application, Website, our services, and products, and the Terms of Use (ToU) provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website, or products ('Services'), or registrations with us through any modes or usage of any products, including through SD cards, tablets, or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you disagree with the terms of this Policy, do not use the website, application, or other products, or avail of any of our services. User-Provided Information: The Application/Website/Services/products obtain the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password, and your ward's educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as "Personal Information," "Sensitive Personal Information," and "Associated Information." Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or Information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as 'Information' in this Policy. We may use the information to contact you from time to time to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website Services, or products, so long as the login/access credentials match yours. To make the best use of the Application/Website/Services/products and enable your information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information that we seek from you. Further, you shall, at any time while using the Application/Services/products, also have the option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Firm fully reserves the right not to allow further usage of the application or provide any Services/products thereunder to you. Automatically Collected Information: In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing firm to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose. We may allow you to log in through your social id login (like by Google, Facebook, or any other social media platforms) and the company shall have the full right to collect and save and use your information got from these social login platforms. Use of your Personal Information: We use the collected information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user's learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behaviour patterns combined with personal information to provide you with personalized content and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade, or share your information with any third party (except subsidiaries/affiliates of the firm for related offerings) unless you have expressly authorized us either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties. However, this information, when disclosed, will be in an aggregate form and does not contain any of your Personally Identifiable Information. IASment will occasionally send email notices, messages, or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose information: as required by law, such as to comply with a subpoena or similar legal process; to enforce applicable ToU, including investigation of potential violations thereof; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this Policy; to protect against imminent harm to the rights, property, or safety of the Application/Website/ IAsment or its users or the public as required or permitted by law; with third-party service providers to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis; Any portion of the information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is considered to be provided by your registration with us. Access to your Personal Information: We will provide you with the means to ensure that your Personal Information is correct and current. Suppose you have filled out a user profile. In that case, we will provide an obvious way to access and change your profile from our Applications/Services/Websites/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone. Cookies: We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregate to determine user trends. This data is used to improve our offerings, such as providing more content to most users in areas of greater interest. Most browsers are initially set up to accept cookies. However, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled. Links: We may present links in a format that enables us to track whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read every website's privacy statements that collect personally identifiable information. This Privacy Policy applies solely to information collected by our website. Alerts: We may alert you by email or phone (through SMS/call) to inform you about new service offerings of the Firm and its subsidiaries/affiliates or other information that we feel might be helpful for you through the firm or its subsidiaries/affiliates. Public Forums: When you use certain features on our websites like the discussion forums and post or share your personal information such as comments, messages, files, and photos, it will be available to all users and in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums, this information may become publicly available. Security: We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the data we process and maintain. For example, we limit access to this information to authorized employees only who need to know that information to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches. How Long Do We Retain User Data?: Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some data types if necessary to free up storage space. Log Information: Our servers automatically record information that your browser sends whenever you visit a website when accessing our website. These server logs may include your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. User communications: When you send an email or other communication to us, we may retain those communications to process your inquiries, respond to your requests and improve our Services. Changes to this Statement: Our privacy policy will need to evolve to cover new situations as the firm grows. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes. Your Consent: We believe that every user of our Application/Services/products/Website must be able to provide informed consent before providing any Information required to use the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as outlined in this Policy now and as amended by us. Processing your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in India. Your information will be transferred, processed, and stored according to India's applicable data protection laws if you reside outside India. Contact Information: Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at Grievance Officer at [email protected] (NOTE: Write "Grievance:" in the subject of the e-mail as a prefix followed by your subject) in case of any queries.
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